This website RTEFACTS.COM is operated by Rtefacts E-Retail Private Limited ( full legal name of RTEFACTS.COM).

The terms “we”, “us” and “our” refer RTEFACTS.COM and its affiliates including directors, employees.


By accessing or using any part of the site, you agree to be bound by these Terms of Service and the additional policies which is the agreement you make with us. If you do not agree to all the terms and conditions of RTEFACTS.COM, then you must not access the website or use any services provided by us.


For accessing our website and our offerings and placing orders, you confirm you are not restricted by any of the laws applicable to you and are legally capable of performing all acts you perform on RTEFACTS.COM and on the third party applications such as payment gateways and shipping applications related to RTEFACTS.COM including but not limited to having the legal entitlement to execute orders or provide consent to these Terms of Service, additional policies and any other matter related to your engagements with RTEFACTS.COM.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions and the additional policies referenced herein and displayed on our website together called the (“Terms of Service”) These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Service shall mean the website, its content, the products available on RTEFACTS.COM, your orders and order fulfilment and customer engagement processes.

Any new products, features, promotions, or tools or other content which are added to the RTEFACTS.COM shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time at RTEFACTS.COM.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We may, (but have no obligation to), monitor, edit or remove content that we determine in our sole discretion as unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.RTEFACTS.COM is hosted on a third party software platforms and tools for ecommerce. They provide us with the online e-commerce platform that allows us to provide our products and services to you. We have no responsibility for the acts and omissions of such third parties that may adversely impact your personal data including credit card information, payment processing activities, your access, viewing, ordering or order fulfilment processes.

The headings used in herein are included for convenience only and will not limit or otherwise affect these Terms.


You may neither use our products, their pictures or description for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You shall not reproduce the pictures of our products or their details on any other medium, social media or other methods of distribution without our prior written consent.

All the content on our website including the pictures are our copyrights. You must not copy, distribute or use the content of our website including the images within for any other purpose.

You must not transmit any worms or viruses or any code of a destructive nature using or via our website.

You agree and understand that your content and information you provide on RTEFACTS.COM, may be transferred unencrypted if so required and involve (a) transmissions over various networks including third party networks and servers; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is encrypted during transfer over networks by using third party tools and software. However, we have no responsibility for the events that happen on third party networks or payments gateways or third party software.

We engage with reputed third parties, however as you understand and agree that all data transmissions carry a certain amount of risks that are acceptable to you in consideration of the opportunity to avail the services and products available on RTEFACTS.COM. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.We source the details of the products from artisans who make them and third parties connected to such producers, however we are not responsible if information made available if RTEFACTS.COM not accurate, complete or current.

The product information and all content on RTEFACTS.COM is provided for general information. The access of the site and the activities performed by you including placing and receiving your orders shall be based entirely on your assessment of the products, their quantity and quality.

The products being of non-industrial manufacturing may have some variations of colour or texture than those visible at RTEFACTS.COM, this is not however indicative of any defect. We make efforts to display as accurately as possible the colours and images of products that appear at RTEFACTS.COM, however, we do not guarantee that your computer monitor’s display of any colour will be accurate.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of RTEFACTS.COM at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.MODIFICATIONS TO THE SERVICE AND PRICESPrice for our products, Service are subject to change without notice.We reserve the right at any time to modify or discontinue the products and Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online at RTEFACTS.COM on pre-order basis or custom made order basis. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. These are prepared by artisans upon advance prepaid orders and may have a lead time of few weeks of delivery during which the artisan is preparing it. Such custom made or prepaid orders are not subject to returns. For more details, please read the Refund policy.

Pre- order, products on promotional campaigns discounts or sale are not returnable.

For return, refund and cash on delivery conditions, you must review these conditions placed on RTEFACTS.COM. Any and all of these policies are subject to change at any time at our sole discretion.We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis or in situations where any laws applicable to us do not allow us to engage with any person, geographic location or jurisdiction.

We also reserve the right to limit/reduce/increase the quantities of any products or Services that we offer at any time.

All descriptions of products/service or product or service pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the products or Service will be corrected. We do not assure that any product delivered to you in a damaged state due to shipment or otherwise can be replaced by us, given that such products are not mass manufactured. You are required to refer to the Return and Refund Policy available at RTEFACTS.COM for additional details.

All products on RTEFACTS.COM are provided on as-is basis, these are made by artisans. RTEFACTS disclaims all warranties of any kind regarding their quality, fitness of purpose, durability, texture or any other qualitative or qualitative characteristics of the products.

Your submission of personal information at RTEFACTS.COM is governed by our Privacy Policy available on the website. Please refer the Policy for more details.


You agree to provide your current, complete and accurate information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. In the event that any applicable regulations impact our ability to process payments in any way, we shall not be responsible for the delays or other consequences of order non-fulfilment.

Our shipping providers may also reach out to you for the order fulfilment including the delivery. You hereby agree and consent that we can share the details with such third parties.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


We may provide you with access to third-party tools and applications such as Payment Gateways or other third party content on RTEFACTS.COM which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools and applications ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of such third-party tools, applications, gateways and third party links. Any use by you of optional tools, applications, gateways and third party links offered through our website is entirely at your own risk and discretion. You must ensure that you are familiar with and approve of the terms and conditions based upon which tools, applications, gateways and links are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.

You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability or other similar information.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site, process and activities of the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.You agree that from time to time we may remove the service for indefinite periods of time or cancel the Service at any time, without notice to you.You expressly agree that your use of, or inability to use, the service is at your sole risk. All products and services delivered to you on RTEFACTS.COM are provided on ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall RTEFACTS.COM, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, loss of use, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

We shall have no liability for damaged products except the damage due to shipment and transit to you, for which we shall attempt to provide your refund in accordance with the Refund policy in case the product is rendered materially unusable.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the value of the particular product you ordered to which your claim against us pertains.

The above shall be our sole and exclusive liability to you. The limitations of warranties, liabilities and your obligation to indemnify us survive any termination of the “Term of Service” as between us.


You agree to indemnify, defend and hold harmless RTEFACTS.COM, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the additional policies they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

A breach or violation of any of the conditions on RTEFACTS.COM will result in an immediate termination of your Services.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.

If you terminate this agreement, you must not access or order on RTEFACTS.COM. If you access our website or place any order after notifying us of your intention to terminate, these Terms of Use shall apply to you regardless of your notice of termination.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The Privacy Policy, Returns and Refunds Policies and other additional policies and conditions displayed on our website contain the entire set of governing conditions between RTEFACTS.COM and you. Our failure to exercise or enforce any right or provision of these Terms of Service or those additional policies shall not constitute a waiver of such right or provision.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and all disputes shall be subject exclusively to the courts in Vadodra, Gujrat.


You can review the most current version of the Terms of Service and additional policies at any time at RTEFACTS.COM. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service and additional policies by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service and additional policies constitutes acceptance of those changes.

You may reach out to us at [email protected].

You confirm that you have read and understood all these conditions of the Terms of Service and all other policies at RTEFACTS.COM and accept them with no reservation out of your free will and independent assessment of the implications upon you.

Your accessing RTEFACTS.COM and/or placing orders on the website imply acceptance of these conditions of Service.

Any ambiguities in the interpretation of these Terms of Service and the additional policies shall not be construed against the drafting party.