Privacy Policy

PRIVACY POLICY is committed to protecting all the information you share with us.  Please read this Privacy Policy carefully.  By accessing or using RTEFACTS.COM, you acknowledge that you have read, understand, and agree to be bound to all the terms of this Privacy Policy and Terms of Use of RTEFACTS.COM.

 If you do not agree to these terms, please exit this page/RTEFACTS.COM  and do not access or use RTEFACTS.COM.

Please access and use RTEFACTS.COM only if you are of an age of majority as per the laws applicable to you and are capable of  binding yourself  legally to  terms and conditions of engagements with another individual or entity. You confirm that you are not a minor.


We follow industry standard procedures to help protect the confidentiality, security, and integrity of data stored on our systems.

RTEFACTS.COM and its payment gateways encrypts credit card number and other personal information using Secure Socket Layer (SSL) technology to provide for the secure transmission of all data.  Having said so, RTEFACTS.COM is not legally liable for the security standards and controls implemented by leading payment gateway providers.

Only those employees and vendors  who need access to your information in order to perform their duties  and order fulfilment are allowed such access. Any employee or vendor  who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

We use encryption technology and secure servers of standard industry providers, and authentication to ensure that your personal information is secure online.  However, we do like to let you know that inspite of technology controls by us or provider of cloud servers and other information security providers, there may be adverse events of cyber-hacking etc of servers etc, for which RTEFACTS.COM shall not be liable.


RTEFACTS.COM keeps your information to offer you a smooth shopping experience and may at times need to keep a track of such information. Before completing your purchase, we request you for your name, phone number, email, billing and shipping addresses for order fulfilment and related activities and for communicating with you about our products and updates should you like to be informed. Your information, along with your payment method, is necessary to fulfil your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order.

We may also need your email address or phone numbers to contact you if we have questions about your order. We  and/or our associate companies may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in.

We may  send product, promotion and discounts  related emails from time to time to You. At any time, you can notify us that you wish to stop receiving these emails by writing to [email protected].

In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences in terms of the craft forms, weaves, textiles, colours, size etc,  demographics etc  to help us better meet your needs and improve our product offerings.  Such preferences may be shared with our artisans and other third parties who are associated with us on RTEFACTS.COM.


To facilitate and customize your experience on RTEFACTS.COM, we store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use cookies to save your time while using the Website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising companies to display advertisements on RTEFACTS.COM. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only i.e. RTEFACTS.COM  and does not cover the use of cookies by any advertiser or third party. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.


In an effort to make RTEFACTS.COM as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit.  Such statistics are /may be stored in server logs.  These statistics provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user’s computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access.

We may share some of the aggregate findings (not the specific personal data) with other third parties such as  advertisers, sponsors, investors, strategic partners, and others in order to expand our business. You understand and agree that such sharing is not restricted.

We may make extensive use of this data at an aggregated level in order to understand how our Website is being used visitors, customers or vendors.


This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you to review the respective website’s privacy policy. We are not responsible for the policies or practices of third parties.


We endeavour to not materially change our policies and practices to make them less protective of  our customer information collected in the past without the consent of affected customers. Notwithstanding,  where necessary and determined at our sole discretion, we may change this Privacy Policy at any time by posting the revised Privacy Policy in the “Privacy Policy” section of RTEFACTS.COM. The revised Privacy Policy is effective immediately when posted on RTEFACTS.COM. It is the responsibility of each individual who visits RTEFACTS.COM, registers on RTEFACTS.COM or makes a purchase on RTEFACTS.COM to review the Website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy.

Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

This Privacy Policy is governed by the laws of India applicable currently. The privacy laws in India have been the basis of this policy.  Our privacy obligations in respect of personal data shall be construed  solely in accordance with the laws of India to the exclusion of any conflict of laws principles. In the event that you access RTEFACTS.COM or avail our products and services then it shall mean that you accept this Privacy Policy.