Shipping and Delivery Policy
1. Processing Time
Orders are typically processed within 1-3 business days. Processing times may be extended during holidays, high-volume sales periods, or due to unforeseen circumstances. Customers will be notified in case of any significant delays.
2. Shipping Methods & Delivery Times
We offer various shipping options, including standard and expedited shipping. Estimated delivery times vary based on the shipping method chosen at checkout and the customer’s location:
Standard Delivery: 7-15 business days
Please note that these are estimated times and actual delivery may vary due to carrier delays or other factors beyond our control.
3. Shipping Fees
Shipping fees are calculated at checkout based on the selected shipping method, destination, and order size. Free shipping may be available for qualifying orders, as indicated on our website.
4. International Shipping
We offer international shipping to select countries. International shipping times vary depending on the destination and customs processing. Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
5. Order Tracking
Once an order is shipped, customers will receive a tracking number via email. Tracking information may take up to 24 hours to update.
6. Shipping Restrictions
Some products may be restricted from shipping to certain locations due to legal or carrier limitations. If an order cannot be fulfilled due to shipping restrictions, we will notify the customer and provide alternative solutions.
7. Lost or Delayed Shipments
We are not responsible for lost, stolen, or delayed shipments caused by the carrier. However, we will assist customers in resolving any shipping issues. If a package is lost, please contact the shipping carrier or our customer support team for assistance.
8. Address Accuracy
Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries due to incorrect or incomplete addresses.